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Key Features (within the CRM):

Posted: Wed Jun 18, 2025 3:53 am
by Mitu100@
Gallabox: A WhatsApp Business platform focusing on customer service and marketing automation.
WaTheta: (Based on search results, appears to be a local or regional BSP in Bangladesh) Offers features like automation builder, interactive chatbots, e-commerce on WhatsApp, broadcast, and drip campaigns. This could be a very relevant option for businesses specifically targeting the Bangladeshi market due to local support and understanding of the ecosystem.
Dianahost: (Also appears to be a local/regional provider in Bangladesh) Offers WhatsApp SMS Marketing Software, bulk messaging, autoresponder, and API access. Claims to support features like button and list templates.
II. CRM Systems with WhatsApp Integration
For businesses that already use a CRM, integrating it with WhatsApp is crucial for seamless list management and personalized marketing.



Unified Customer View: See all whatsapp number list customer interactions (email, calls, website, WhatsApp) in one place.
Automated Lead Scoring & Nurturing: Trigger WhatsApp messages based on lead scores or stages in the sales pipeline.
Custom Fields & Tags: Create specific fields to track WhatsApp opt-in status, consent details, and segment customers.
Workflow Automation: Automate tasks like adding new WhatsApp subscribers to a specific campaign, updating contact properties, or notifying sales teams about new WhatsApp leads.
Examples of CRMs with WhatsApp Integration:

HubSpot: Offers extensive CRM functionalities with various integrations, including WhatsApp (often through BSP partners).
Salesforce: A powerful enterprise CRM with robust integration capabilities for WhatsApp and other channels.
Zoho CRM: A popular choice for SMBs, offering good integrations with messaging platforms.